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Claims Handler

Claims handlers work for insurance companies, helping customers when they make a claim. They check what happened, work out if the claim is valid, and then sort out the payment. It is detail-heavy work, but it helps people get the money they are entitled to when something goes wrong.

Claims Handler

52

Finance & Accounting

AI IMPACT
AI USED FOR52%moving to90%
THE DOOR, NOWC
THE DOOR, 20 YRSE
STARTING PAY£22,000 - £26,000
NO MOATNo physical, legal or personal barrier protects this work from software.

THE DOOR: A easy to E extremely hard, now and in 20 years

This work is being absorbed by AI
AI already does much of this work and nothing structurally requires a human: no licence, no physical task, no relationship at the core. Expect fewer people in higher-judgment roles: enter as the person directing the tools, not competing with them.

Organisations in this field

Organisations known to employ people in this area of work. This is not a list of current vacancies.

AvivaOne of the UK's largest insurance providers, offering a range of insurance products.
AXAA leading global insurance company with a strong presence in the UK market.
Direct Line GroupA major UK insurance provider known for its innovative approach to claims handling.
Zurich InsuranceA global insurer with a significant UK operation, offering diverse career opportunities.RSA Insurance GroupA well-established insurance company providing a variety of insurance solutions.