The role
What an insurance broker actually does, day to day.
The work is understanding what a client needs, searching the market, explaining options and costs, arranging cover and helping when they need to claim. Good listening, clear explanation and trustworthiness matter, since clients rely on you to protect them properly, and attention to detail keeps cover and paperwork right.
It is mostly office or phone-based with regular weekday hours, though there may be sales targets, and pay is often a basic salary plus commission or bonus that grows with experience. The work mixes advising people with admin and following strict financial rules.
You can get in straight from school with good GCSEs, through an apprenticeship, or by starting in a junior role and gaining industry qualifications on the job. No degree is needed, but the sector is regulated, so you will train towards recognised insurance qualifications.
Day to day
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