Family Support Worker

As a Family Support Worker, you work with families who are having a hard time. You might visit them at home, meet them at a community centre, or work in a school. Your job is to build trust, listen to what they need, and help them find solutions - whether that is information about benefits, advice on parenting, help finding a job, or support with their children's school work.

This work can be tough because you see real problems - parents under stress, kids who are struggling, families without enough money. But it is also rewarding because you can make a difference. You connect families to services that can help - councils, health workers, counsellors, schools - and you help them understand their options. You also run groups and activities, like parenting classes or homework clubs. You need to be organised, kind, good at listening, and able to stay calm when things are complicated.