JourneyCareersEvent Steward

Event Steward

AI

An event steward helps crowds move safely and have a good time at concerts, sports matches, festivals and other events. It suits friendly, level-headed people who like being part of big occasions and don't mind being on their feet in all weathers.

The role

What an event steward actually does, day to day.

The work is checking tickets, directing people to seats and exits, answering questions, watching for problems and helping out in an emergency. Staying calm, being approachable and following safety procedures matter, since you are there to keep large crowds safe as well as helpful and welcoming.

The work is casual and shift-based, often evenings, weekends and event days, outdoors in all weathers, and on your feet for long stretches. Pay is usually around the minimum wage, and the hours fit well around studies or other jobs.

You can often start with little or no experience and get basic training on the day or beforehand, including safety and crowd-management briefings. Some roles, especially those closer to security duties, may need an SIA licence, so check what each job requires.

A typical week

Day to day

1Check tickets and direct people to seats
2Guide crowds to entrances and exits
3Answer questions and give directions
4Watch for hazards or trouble
5Help with evacuations or emergencies
6Keep walkways and exits clear
7Follow safety and crowd-control procedures