JourneyCareersChildren and Family Services Professionals
Global Career Guide (EN)From Social Sciences โ†’

Children and Family Services Professionals

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Children and family services professionals support families and children who are going through difficulties or facing harm. They help keep children safe, work with parents to solve problems, and connect families to the help they need - from housing and money advice to counselling and school support.

The role

What a children and family services professionals actually does, day to day.

As a children and family services professional, you work with families to help them stay safe and well. Some children you work with have experienced neglect, abuse, or other trauma, and your job is to keep them safe while helping their parents get better support. You will spend time in people's homes, in schools, and in offices, getting to know families and understanding what they need.

Your work includes checking whether children are safe, making plans with parents and carers to improve things, and connecting families to help - whether that is money advice, counselling, or school support. You keep careful records of everything you do and share information with teachers, doctors, and other professionals. This job can be heavy at times, because you work with families facing real hardship and loss. But you also see families turn things around, and that makes it worthwhile.

A typical week

Day to day

1Conduct assessments to identify the needs and strengths of children and families.
2Develop and implement tailored support plans in collaboration with families and other stakeholders.
3Provide direct support and counseling to children and families facing challenges.
4Maintain detailed records and documentation of casework activities and progress.
5Collaborate with schools, healthcare providers, and community organizations to coordinate services.
6Participate in training and professional development to stay current with best practices.
7Advocate for children's rights and welfare in various settings, including court proceedings.
8Engage in community outreach to raise awareness and promote available services.