JourneyApprenticeshipsAnti-social behaviour and community safety officer

Anti-social behaviour and community safety officer

Level 4 · HigherProtective services 2 yr typical
About this apprenticeship

What it involves

An anti-social behaviour and community safety officer works within local authorities, housing associations, or police services to investigate complaints, engage communities, and coordinate responses to anti-social behaviour (ASB) and community safety issues. Apprentices learn to use legal powers such as civil injunctions, community protection notices, and acceptable behaviour agreements alongside mediation and early intervention approaches. This role can lead to senior ASB officer, community safety manager, or specialist enforcement positions.

On the job

What you’ll learn

Legal powers and tools available to tackle ASB including injunctions and CPNs
Investigation techniques and evidence gathering for ASB casework
Mediation, conflict resolution, and early intervention methods
Partnership working with police, housing, health, and social services
Safeguarding and trauma-informed approaches with vulnerable individuals
Case management systems and accurate record-keeping for ASB cases
Equalities legislation and fair treatment in enforcement activity
On the job

What you’ll do day to day

Investigate complaints of anti-social behaviour and interview witnesses
Issue community protection warnings and notices to perpetrators
Engage with affected residents and keep them informed of case progress
Coordinate multi-agency responses to complex ASB cases
Refer vulnerable individuals to appropriate support services
Prepare evidence files and statements for legal proceedings
Attend court hearings and give evidence in support of injunction applications
The deal

How this apprenticeship works

You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there

What you need to start

Level 4 (Higher) - roughly Foundation-degree level. Usually needs Level 3 (A-levels, a T-Level, or an Advanced apprenticeship) or relevant experience.
What’s next: Can lead to a Level 5/6 apprenticeship or a more senior role.

Entry requirements are set by each employer and can vary - always check the specific vacancy.

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What it’s really like

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