Information manager
Level 4 · HigherBusiness and administration 2 yr typical
About this apprenticeship
What it involves
The Information Manager apprenticeship at Level 4 trains you to manage the information and records used by an organisation to ensure they are accurate, accessible, legally compliant, and properly retained or disposed of in line with policy. You will implement information management frameworks, advise colleagues on data governance, and oversee the lifecycle of physical and digital records. It leads to records manager, information governance officer, and knowledge management roles across public and private sectors.
On the job
What you’ll learn
Records management lifecycle - creation, use, retention, and disposal
Information governance frameworks, standards, and legislation (GDPR, FOIA)
Classification schemes, metadata standards, and taxonomies
Electronic document and records management systems (EDRMS)
Risk management for information security breaches and data loss
Business continuity and vital records protection strategies
Change management for embedding information management culture
On the job
What you’ll do day to day
Develop and implement records retention and disposal schedules
Manage and maintain an EDRMS or document management system
Advise colleagues on GDPR, FOIA, and information handling best practice
Conduct information audits and risk assessments
Process subject access requests and freedom of information requests
Train staff on information management policies and procedures
Manage the physical or digital archive and disposal processes
The deal
How this apprenticeship works
You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there
What you need to start
Level 4 (Higher) - roughly Foundation-degree level. Usually needs Level 3 (A-levels, a T-Level, or an Advanced apprenticeship) or relevant experience.
What’s next: Can lead to a Level 5/6 apprenticeship or a more senior role.
Entry requirements are set by each employer and can vary - always check the specific vacancy.
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What it’s really like
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