JourneyApprenticeshipsTransport and warehouse operations supervisor

Transport and warehouse operations supervisor

Level 3 · AdvancedTransport and logistics 1 yr typical
About this apprenticeship

What it involves

This apprenticeship prepares you to supervise teams working in transport operations, warehousing, or distribution. You will be responsible for coordinating daily workflow, ensuring legal compliance, and keeping goods moving efficiently through the supply chain. It is an ideal route into team leader and operations management roles in logistics.

On the job

What you’ll learn

How to plan and allocate workloads across a shift team
Health, safety, and legal compliance in transport and warehousing
Stock control, inventory management, and warehouse systems
How to lead, motivate, and performance-manage a small team
Transport legislation and driver hours regulations
How to handle customer queries and service issues
On the job

What you’ll do day to day

Brief team members at the start of each shift
Monitor pick, pack, and despatch operations in real time
Check that drivers comply with hours and vehicle checks
Resolve loading errors or delivery issues promptly
Complete shift reports and handover documentation
Carry out stock counts and investigate discrepancies
The deal

How this apprenticeship works

You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there

What you need to start

Level 3 (Advanced) - roughly A-level level. Employers usually look for some GCSEs (often English & maths around grade 4/C) or a Level 2 apprenticeship first. English & maths can sometimes be finished during training.
What’s next: Can lead to a Level 4/5 (Higher) apprenticeship, or straight into the role.

Entry requirements are set by each employer and can vary - always check the specific vacancy.

Hear from employers

What it’s really like

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