Travel consultant
Level 3 · AdvancedSales, marketing and procurement 1 yr typical
About this apprenticeship
What it involves
A travel consultant apprenticeship trains you to design and sell holidays and travel experiences to individual and group customers. You will learn about worldwide destinations, booking systems, and how to match the right product to each customer's needs and budget. It opens the door to a rewarding career in retail travel, corporate travel management, or specialist tour operations.
On the job
What you’ll learn
Worldwide geography, destinations, and travel products
How to use computer reservations systems such as GDS
Package holiday regulations and consumer rights
How to identify customer needs and recommend suitable itineraries
Foreign exchange, insurance, and ancillary travel products
Complaint handling and customer service excellence
On the job
What you’ll do day to day
Talk with customers to understand their travel preferences
Research and cost suitable flights, hotels, and packages
Make bookings using reservations systems and supplier portals
Prepare itineraries and travel documents for customers
Process payments and explain cancellation terms
Follow up after trips to gather feedback and repeat business
The deal
How this apprenticeship works
You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there
What you need to start
Level 3 (Advanced) - roughly A-level level. Employers usually look for some GCSEs (often English & maths around grade 4/C) or a Level 2 apprenticeship first. English & maths can sometimes be finished during training.
What’s next: Can lead to a Level 4/5 (Higher) apprenticeship, or straight into the role.
Entry requirements are set by each employer and can vary - always check the specific vacancy.
Hear from employers
What it’s really like
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