Electrical, electronic product service and installation engineer
Level 3 · AdvancedEngineering and manufacturing 3 yr typical
About this apprenticeship
What it involves
These apprentices install, service, and repair electrical and electronic products and systems in domestic, commercial, or industrial settings, depending on their employer's specialism. You will develop core electrical skills alongside product-specific knowledge, covering everything from white goods and heating systems to industrial control panels. It provides a solid foundation for progression to senior technician or electrical engineering roles.
On the job
What you’ll learn
Electrical theory, circuit analysis, and measurement techniques
Safe isolation procedures and working safely with electricity
Fault-finding methods for electrical and electronic equipment
Mechanical skills for disassembly, repair, and reassembly of products
Reading wiring diagrams, schematics, and installation manuals
Relevant regulations and product safety standards
Customer service when visiting homes or workplaces for installations or repairs
On the job
What you’ll do day to day
Diagnose faults in electrical or electronic products using test equipment
Replace faulty components, wiring, or circuit boards to restore function
Install products and systems following manufacturer specifications
Commission new installations and carry out initial testing
Complete job sheets, service records, and warranty documentation
Explain faults and repairs clearly to customers or site supervisors
Carry out safety checks and PAT testing as required
The deal
How this apprenticeship works
You earn a wage from day one. You are a paid employee, not a student. There are no tuition fees - the training is funded by your employer and the government.
About 20% is “off-the-job” training. Roughly a day a week is spent learning away from your normal duties - at a college, training provider, or online - working towards a recognised qualification.
It ends with an end-point assessment (EPA). Near the end, an independent assessor checks you can do the job to the national standard - through tests, a project, a portfolio or an interview. Pass it and you are fully qualified.
How to get there
What you need to start
Level 3 (Advanced) - roughly A-level level. Employers usually look for some GCSEs (often English & maths around grade 4/C) or a Level 2 apprenticeship first. English & maths can sometimes be finished during training.
What’s next: Can lead to a Level 4/5 (Higher) apprenticeship, or straight into the role.
Entry requirements are set by each employer and can vary - always check the specific vacancy.
Hear from employers
What it’s really like
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